CEIR Portal to Find Lost Mobile Phone at ceir.gov.in – Registration, Complaint Form, Know Your Mobile APP

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Dear readers, are you worried about losing your phone? Well, the central government has found a solution to your problem. CEIR is an online portal designed to report and track lost mobile devices across the country. Central Equipment Identity Registry, CEIR was launched by the government to provide security against these devices to users. The portal intends to reach around 50 million users and help them track their lost/stolen phones.

We are going to tell you all the information related to the CEIR Portal, its objectives, and its benefits. Apart from this, we have also covered the procedures to avail of the services offered, such as how to request tracking and blocking of lost mobile calls, unblocking a found phone, Block Stolen/Lost Mobile, Know Your Mobile APP, IMEI Verification, Un-Block Found Mobile, Check Request Status, etc.


CEIR Lost Mobile Phone Search Portal (ceir.gov.in)

Central Equipment Identity Registry is a digital interface to help more than 50 million mobile phone users keep track of their devices if they are lost or stolen. The CEIR portal uses the phone’s unique IMEI number to blacklist itself and stop directed services. Once blacklisted, every network service provider will stop incoming/outgoing calls and other services. Services will be resumed when the applicant requests to unblock the respective IMEI number through the CEIR portal.

The ceir.gov.in portal is regulated under the supervision of the Communications Department of the GoI. Launching the portal, Mr. Ravi Shankar Prasad, Minister of Law and Justice of India, focused on the importance of technology and how mobile phones have become an integral part of the modern population. Hence, it was necessary to find solutions to tackle counterfeiting and other illegal practices in the mobile market.

Highlights of ceir.gov.in Portal

Name of the PortalCEIR, Central Equipment Identity Register
Higher AuthorityMinistry of Communications, GoI
DepartmentDepartment of Telecommunications
Launched byRavi Shankar Prasad, Minister of Law and Justice of India
ObjectiveTo track lost/ stolen mobile devices
BenefitsReduction in the misuse of mobile phones
Portal StatusActive
Official Websitewww.ceir.gov.in

CEIR Portal Objectives

The main drive for launching the CEIR portal was to reduce counterfeiting practices in the mobile market. The portal will enable easy tracking of stolen/lost cell phones. It will block the IMEI number of such mobile phones and, accordingly, the service network operators will blacklist this particular device. Such operations will protect the interests of the consumer and reduce the chances of misuse of the inserted SIM cards and mobile phones.

What is CEIR Porta?

With the aim of curbing the counterfeit cell phone market, discouraging cell phone theft, protecting consumer interests, and facilitating law enforcement authorities for legal interception, DoT intends to implement a Central Equipment Identity Register (CEIR) that connects to the IMEI database of all mobile phone operators. CEIR acts as a central system for all network operators to share blacklisted mobile devices so that blacklisted devices in one network will not work on other networks even if the device’s SIM card is changed.

What is IMEI?

IMEI is an acronym for International Mobile Equipment Identity. IMEI is a unique 15-digit security code assigned to each GSM-based device. GSM networks use this unique code to identify known devices. In case of theft or loss of the mobile phone, the user can contact the concerned authorities to block his/her IMEI number to stop using it again. As a result, even with a new SIM, the mobile will not work until it is unblocked by the same authorities.

How do you know your phone’s IMEI number?

The mobile device’s IMEI number is affixed to the packaging box. Also, it is mentioned in the mobile phone purchase invoice. If the owner somehow lost it, you can still find out by following the procedure below.

  • Open the dialing keyboard on your mobile phone.
  • Type “*#06#”
  • Your device’s IMEI number will appear on the screen.
  • Secure it for future reference.

Note:- IMEI number is also useful while buying used phones to check if the previous owner has been deactivated or blacklisted. To find out, type KYM <15-digit IMEI number> to 14422.

Check your IMEI number at ceir.gov.in portal

ceir.gov.in पोर्टल पर अपना IMEI नंबर चेक करें – Follow the steps below to check your IMEI number:-

  • Visit the CEIR online portal.
  • In the menu bar, click on the “Applications” tab.
  • Select “Check IMEI” from the menu.
  • A new page will open.
  • Enter your mobile phone number.
  • Click “Get OTP“.
  • Enter the one-time password into the space provided.
  • If this is true, the verification process will succeed.
  • Details will appear on the screen.

About the Know Your Mobile (KYM) Portal

The Central Equipment Identity Registry (CEIR) offers a Know Your Mobile (KYM) service. Through this service, mobile devices can be checked even before purchase. Just use the IMEI written on the mobile phone package/bill/invoice box. You can even check your mobile phone’s IMEI number by dialing *#06#. If the phone case is blacklisted, duplicated, or already in use, don’t buy it. KYM can be used in the following three ways:

Through SMS

You have to type KYM <15 digits IMEI number> from your mobile and send it to 14422. The status of the phone will be on your screen.

Through the KYM app

You can check the status of your mobile phone by entering the IMEI number in the KYM app.

ISMSa) Type KYM <15 digit IMEI number>.
b) Send it to 14422.
IIKYM App– KYM mobile application is available for Android and iOS operating systems.
– The link to download both has been shared below.
IIICEIR web portalClick Here

Required Documents

Before applying to block a lost/stolen phone, users should file a complaint about it at the respective police station. Besides, all other documents required for the process are listed below.

  • Proof of identity, such as an Aadhaar card, voter ID, driver’s license, etc.
  • Copy of FIR Registered
  • Device purchase invoice

Procedure for logging in to the official website (CEIR)

  • First of all, you have to go to the official website of the Central Equipment Identity Registry.
  • A home page will open in front of you.
  • On the main page, you have to click on the login link which is on the left side of the site.
  • Now a new page will open in front of you where you have to enter your username and password.
  • Then next, click on the submit button.

How to Block a Lost Mobile Phone?

If someone loses their mobile phone or it is stolen, the user must apply to block the mobile phone through the CEIR portal digitally. The procedure for the same is summarized below.

  • First, users need to visit the official website of the CEIR portalhttps://ceir.gov.in/Home/index.jsp.
  • After that, a home page will open on your screen.
  • In the menu bar, you will see the option “CEIR Services” click on it.
  • The list will come down. Select “Block Stolen / Lost Mobile” from there.
  • An application form will appear to register the same.
  • Enter the required details, like

Section 1: Device Information

  • Mobile Number
  • IMEI Number
  • Device Brand
  • Device Model
  • Mobile Purchase Invoice

Note:- If the device is dual SIM, enter the secondary mobile number and the IMEI number as well.

Section 2: – Lost or Missing Information

  • A place where the device is lost/ stolen
  • Date when the device was lost
  • State
  • District
  • Registered Police Station
  • Police Complaint Number
  • Copy of Police Compliant

Section 3: – Mobile Owner Personal Details

  • Owner Name
  • Address
  • Copy of ID Proof
  • Email ID
  • Mobile Number
  • After filling in all the details, check the checkbox for self-certification, if you agree. Click the Submit button.
  • An Application ID will be generated for your application, and keep it secure.
  • The authorities will block the respective mobile device after verification.

Unlock the recovered/found mobile phone

After finding/recovering the lost/stolen, users have to unblock the device to reuse it. The same can be done through the CEIR online portal. To perform the unblocking process, follow the procedure given below.

  • Open the official website of the CEIR portal.
  • Click on CEIR Services – Un-Block Found Mobile.
  • The next page will appear on your screen.
  • Enter the mobile phone number for verification purposes. Click on the “Get OTP” button.
  • The automated OTP will be sent to the specified mobile phone number. Enter the same in the space provided.
  • Finally, click on the Submit button.
  • Your request to unblock the recovered phone has been sent successfully.
  • The authorities will check and do the same within the specified period.

Check the Application/Request Status on the CEIR Portal

Applicants can check the status of their application requests to block/unblock mobile IMEI. To check this, we have summarized the procedure below.

  • Visit the official CEIR portal website.
  • Follow the CEIR Services route – Check Application Status.
  • The next page will appear on your screen.
  • Enter your order ID in the corresponding field.
  • Finally, click on the Submit button.
  • Check the status of the order on the screen.

Procedure to Do IMEI Check Verification

खोए हुए मोबाइल को आईएमईआई नंबर से कैसे ट्रैक करें?

  • First of all, you have to go to the official website of the Central Equipment Identity Register.
  • A home page will open in front of you.
  • On the main page, you have to click on the application link.
  • Now you have to select IMEI Verification.
  • A new page will open in front of you where you have to enter your mobile phone number.
  • Now you have to click on Get OTP.
  • A one-time password (OTP) will be sent to your mobile phone which you have to enter in the OTP box.
  • Now you have to click on Verify OTP. Next, you have to enter the IMEI number.
  • Now you need to click on the check.
  • Your IMEI number will be checked.

CEIR Portal Contact Details

If users face any queries or have suggestions regarding the CEIR portal, they can easily get in touch with the relevant authorities. – Click Here

Important Links

Official Website of CEIR PortalClick Here
Sign in to CEIRClick Here
Request to block lost/ stolen mobile phoneClick Here
Request to unblock the recovered phoneClick Here
Check Request StatusClick Here
Download the KYM Mobile app – AndroidClick Here
Download the KYM Mobile app- iOSClick Here
IMEI VerificationClick Here
Register Fault TicketClick Here
Check Ticket StatusClick Here

Read More:

[voterportal.eci.gov.in] Voter Portal – Search Voter List, Check Online Status, App Download
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