The Jana Sunani Odisha grievance registration process begins at janasunani.odisha.gov.in. People of Odisha can track Jana Sanani’s status of already registered complaints on the Jana Sanani portal. Read this article until the end to learn how to register a grievance and log in to the janasunani.odisha.gov.in portal. Also, learn how to check the grievance status on the Odisha Public Grievance Redressal Portal (ଜନ ସୁନାନି ଓଡ଼ିଶା).
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Jana Sunani Odisha Portal 2024
ଜନ ସୁନାନି ଓଡିଶା: ଜନ ଅଭିଯୋଗ ସମାଧାନ ପୋର୍ଟାଲ୍ 2024 |
Jana Sonani Odisha is an integrated public grievance redressal system (IPGRS) launched by the Government of Odisha in 2013. The portal allows citizens to file civil complaints online, track grievance status, and approach higher authorities in case of delay or denial of grievance redressal and public services. Jan Sonani covers almost all administrative and other departments, such as Revenue and Disaster Management, Odisha Police, Panchayati Raj, Drinking Water, Home, Higher Education, Health and Family Welfare, etc.
This is to notify all citizens that with effect from 1st November 2021, the eAbhijoga website has been replaced by Jana Sunani Odisha. You will be asked to re-register on the Jana Sunani Odisha portal if you are unable to trace any unresolved issues by April 30, 2021. This platform seeks to document your complaint and support you in resolving it. People can also use the Odisha Public Grievance Redressal Portal to interact online with the Jana Sunani Help Desk.
janasunani.odisha.gov.in Portal Details in Highlights
| Portal Name | Jana Sunani Odisha Portal |
| Introduced by | Government of Odisha |
| State | Odisha |
| Beneficiaries | Residents of Odisha State |
| Objective | To monitor the status of complaints |
| WhatsApp Chat Bot Number | 6370951930 |
| Official Website | https://janasunani.odisha.gov.in/ |
Important information
Government employees who have any grievances regarding their service issue should register their grievances in the HRMS portal and not in the JANASUNANI portal.
District Offices that are under the Jana Sunanai Odisha:
- Angul
- Boudh
- Balangir
- Bargarh
- Balasore (Baleswar)
- Bhadrak
- Cuttack
- Deogarh (Debagarh)
- Dhenkanal
- Ganjam
- Gajapati
- Jharsuguda
- Jajpur
- Jagatsinghapur
- Khordha
- Keonjhar (Kendujhar)
- Kalahandi
- Kandhamal
- Koraput
- Kendrapara
- Malkangiri
- Mayurbhanj
- Nabarangpur
- Nuapada
- Nayagarh
- Puri
- Rayagada
- Sambalpur
- Subarnapur (Sonepur)
- Sundargarh
Do you have complaints about any services, offices, or government departments? Register a complaint with the Odisha Government through the CM toll-free helpline number, email, or Jana Sunani online complaint registration form.
Steps to Register on Jana Sunani Odisha
The user needs to follow the steps mentioned below to register with Jana Sunani Odisha:
- Firstly visit the official website of Janasunani Odisha i.e. https://janasunani.odisha.gov.in/.
- The main page of the site will open on the screen.
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- Click on the Login/Sign Up button.
- The login page will open on the screen.
- Click Don’t have an account? Registration link. The registration form will open on the screen.
- Now, fill out the form with all the required details like name, email ID, mobile number, password, etc.
- After that, click on the Send OTP button.
- A One Time Password (OTP) will be sent to your registered mobile number for verification.
- After successful verification, you will be registered in the portal.
Steps to Jana Sunani Odisha Login
The user must follow the steps below to log in to the portal:
- Firstly visit the official website of Janasunani Odisha i.e. https://janasunani.odisha.gov.in/.
- The main page of the site will open on the screen.
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- Click on the Login/Sign Up button.
- Now, enter your registered email ID/mobile number. After that, enter your password.
- Finally, click on the login button to log in to your registered account.
Steps to Register a Grievance on the Portal as Registered Users
The user needs to follow the steps given below to register the grievance on the portal as registered users:
- First, visit the official website of Janasunani Odisha i.e. https://janasunani.odisha.gov.in/.
- The home page of the site will open on the screen.
- Click on the option to register a grievance.
- A new page will open on the screen with three options:
- Registered users login
- Register new users
- Register your complaint without logging in
- Click on the Registered Users Login option.
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- Now, enter your registered email ID/mobile number, and password.
- After that, click on the login button to log in to your registered account.
- Once you log in successfully, the grievance form will open on the screen.
- Now fill out the form with all the required details.
- After that, click on the Submit button to submit the grievance.
Steps to Track the Status of a Grievance
To track the grievance status, the user needs to follow the steps mentioned below:
- First, visit the official website of Janasunani Odisha i.e. https://janasunani.odisha.gov.in/.
- The home page of the site will open on the screen.
- Click on the Track Grievance Status option.
- A new page will open on the screen.
- Now enter your ticket number.
- After that, click the Submit button and the request status will open on the screen.
Jana Sunani Odisha App Download
Jana Sunani mobile app is a system for online data transfer between departments, organizations, and subordinate organizations, launched by the Government of Odisha. The ICT-based integrated application system aims primarily to submit, monitor, and address grievances regardless of time constraints. This application is linked to Jana Sunani web application (https://janasunani.odisha.gov.in). The application is designed to alleviate the communication gap between citizens and authorities. Each complaint will be provided with a unique ticket ID.
Citizens can use this ticket ID to track the progress of grievances. Jana Sunani Mobile App enables citizens to register their complaints at their fingertips. The application also enables the authorities to easily receive a call regarding a grievance.
Download Mobile App – Jana Sunani Odisha –
https://play.google.com/store/apps/details?id=com.sociomatic.janasunani
Contact Us
What should I do if I encounter technical problems with the Jana Sinani portal?
- You can use WhatsApp Chat Bot number 6370951930 to file your grievance.
- You can visit your nearest Mo Seva Kendra or District Collector / State Departments / Director General & Inspector General / Office of Chief Secretary / Chief Minister’s Grievance Cell / Office of the Hon’ble Governor to file your grievance.
For more details or in case you have any query or complaint related to Jana Sunani Odisha, feel free to contact with the details given below:
- Address: Department of General Administration and Public Grievance, Lokseva Bhawan, Bhubaneswar-751001, Odisha
Frequently Asked Questions about Jana Sunani
Grievances can be lodged through Web Portal / WhatsApp Chat Bot / Letter / Physical Visits / Mo Seva Kendras
The grievance status can be tracked on the portal https://janasunani.odisha.gov.in/complaint-status through the unique grievance ID.
The unique grievance ID will be sent to you via WhatsApp and SMS. You can also check this by logging in to the Jana Sunani portal (Public Hearing of Grievances or maybe just Public Hearing). the government. Odisha https://cmgrievance.odisha.gov.in/.
Provide your name, mobile number, address, division/district in Odisha, subject of the grievance, description (max. 1000 characters), and any supporting documents.